DISCREET HOME DELIVERY
Our stores are now open but we are still offering local delivery in Richmond from the stores to your door!
Q: How do I order for local delivery?
A: Email firstname.lastname@example.org with the specific item you want (if you know what it is) or an idea of what you’re looking for.
Q: Do you have a list of what’s in stock?
A: Unfortunately, we don’t. However, we’re committed to helping you find exactly what you’d like! We suggest that you browse our online shop for ideas. Our online selection differs from what is in the store. If you like an item we don’t have, we will gladly suggest substitutes.
Q: Should I place the order through the online shop?
A: Orders placed through the online shop are more than welcome, but they’re processed and shipped through a third party. If you order online we will not have control over your order and it will take longer to get to you.
Q: Is there a minimum order amount?
A: Yes. The minimum order amount is $50.
Q: How quickly will my order arrive and is there a delivery fee?
A: Orders that are finalized by 5pm EDT will be delivered the next day and there is a $5 delivery fee. Please note, we do NOT respond to emails or make deliveries on Sundays. All orders placed after 5pm on Saturday will be attended to on Monday.
Q: Is there any way I could get my order sooner?
A: Orders finalized by 4pm EDT can be delivered the same day for a $12 expedited delivery fee.
Q: When is an order “finalized”?
A: An order is finalized when the exact items have been chosen and paid for and you’ve provided your address.
Q: How do I pay?
A: Once you’ve found what you want, we will send you your total. We prefer payment via PayPal and Venmo. We also accept Cash App and credit cards.
Q: Do you offer curbside pick up?
A: Because the stores remain unstaffed, coming to us won’t get your order any faster and the minimum and delivery fee still apply. However, we are happy to arrange for you to pick up your order. Email for details.
Q: Are you going to deliver my items in the Taboo car?
A: Taboo values privacy. We will not share your information with anyone and we are making deliveries in an unmarked car.
Not in Richmond? CLICK HERE to shop online! Your goodies will be shipped by our affiliate partner.
If you click the links below to order online, your order will be shipped by our affiliate partner. Please DO NOT order this way for local delivery.